FAQ
Sample Submission
How do I collect samples for testing?
Take a 1-2 inch cut of a healthy leaf tip that is dry, free of dirt, and has not been sprayed with anything but distilled water. Place the sample into the provided testing envelope, ensuring that you do not include more than the requested amount of leaf into envelope.
When can I submit my samples for testing?
We can accept samples at 10 days out of the ground. As long as theres cotyledons you should be fine.
What if my samples have been sprayed with anything other then water?
Please take distilled water and rub the front and back of the leaf you are going to cut. Repeat this 2-3 times to assure no contaminates are still on the leaf, and once the leaf is dry you can cut the leaf tip.
Do I need to submit all the test kits at once?
No, if you buy them you can send them in whatever incriments you like. Just dont forget to send a contact card with each set of samples you send back.
How are results be sent?
On the contact card you send with each set of samples, you can provide your email and/or mobile phone number. If you provide both your email is the primary way we will give you your results. Results usually are given back withing 1-2 business days of arriving
Will tests show if my plants are intersex?
Sadly the reagents cannot tell if there is intersex/hermaphroditic, so it is important to watch your ladies as they flip.
Shipping
Is return shipping included?
No only shipping to customer is provided. If you'd like a return label premade and emailed to you, please email us first to send you an invoice.
If my tests are lost in shipping can they be replaced?
If you provide a tracking number and if its not delivered in two weeks we will assume it lost in transit and send you new kits.
*DO NOT EVER SELECT SIGNATURE CONFIRMATION WHEN SENDING TO US*